Privacy Policy & SMS Terms
1. Information We Collect
EPIC may collect personal information that you voluntarily provide through our website, including your name, email address, phone number, and any other information submitted through contact forms.
We use this information to respond to inquiries, provide services, communicate with you regarding your requests, and send SMS messages if you have opted in to receive them.
2. SMS Communication
If you provide your mobile phone number and opt in to receive text messages, you may receive SMS messages from EPIC related to:
Appointment confirmations and reminders
Service updates
Follow-up communications
Billing or account notifications
Promotional offers (if applicable)
Message frequency may vary depending on your interactions with us.
Message and data rates may apply.
3. Consent
By providing your phone number and opting in through our website forms or other communication methods, you consent to receive SMS messages from EPIC.
SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.
4. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying: STOP to any text message you receive from us.
After opting out, you will no longer receive SMS communications unless you re-subscribe.
5. Help & Support
If you need assistance, you may reply: HELP to any SMS message, or contact us directly at: info@epic-nyc.com or (646) 993-2228.
6. Data Security
We take reasonable steps to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date.
Effective Date: February 22, 2026