SMS TERMS & CONDITIONS

Effective Date: March 3, 2026

These SMS Terms & Conditions govern text messaging services provided by EP Inspections & Commissioning LLC (“Company,” “we,” “our,” or “us”).

 

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from EP Inspections & Commissioning LLC, you may receive messages related to:

  • Appointment confirmations

  • Inspection reminders

  • Service updates

  • Account notifications

  • Conversational SMS related to your inspection

Example:
"Hello, this is a reminder of your upcoming inspection on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from EP Inspections & Commissioning LLC at any time."

3. Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 5 SMS messages per week regarding your inspection or account status.

4. Potential Fees for SMS Messaging

Message and data rates may apply depending on your carrier’s pricing plan.

5. Opt-In Method

We obtain consent verbally by asking:

"Do you agree to receive conversational text messages from EP Inspections & Commissioning LLC? Reply STOP to opt out; Reply HELP for support; Message and data rates may apply; Messaging frequency may vary. Visit https://www.epic-nyc.com/privacy-policy to see our Privacy Policy and https://www.epic-nyc.com/sms-terms-conditions for our Terms and Conditions."

6. Opt-Out Method

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive. You may also contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. You may also contact us at:

https://www.epic-nyc.com
646-993-2228

8. Standard Messaging Disclosures